96phd Privacy Policy

96phd operates the online gaming platform accessible at 96phd.org and is committed to protecting the privacy and personal data of every player and visitor. This Privacy Policy has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations as issued by the National Privacy Commission (NPC).

As a 96phd player, you entrust us with personal and financial information in order to access the platform, deposit funds, play games, and receive payouts. We take that trust seriously. This Policy explains exactly what information 96phd collects, why we collect it, how long we keep it, who we may share it with, and what rights you have over your own data.

This Policy applies to all personal data collected through the 96phd website, mobile interface, customer support interactions, promotional communications, and payment processing functions. It does not govern the data practices of third-party game providers or payment processors, who operate under their own privacy policies.

96phd collects personal data through several channels: voluntary provision by you during registration and account use, automatic collection through technical systems, and where legally required, from third-party verification sources.

96phd does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, age verification, and payment fraud prevention. We do not collect biometric data beyond what is required for identity document verification through our KYC provider.

96phd uses personal data collected from players for the following purposes:

• Account creation and management: To register your 96phd account, verify your identity and age, and maintain your account in accordance with our Terms & Conditions.
• Payment processing: To process GCash, Maya, bank, and USDT deposits and withdrawals, and to maintain accurate transaction records.
• Game delivery and integrity: To provide access to all games on the 96phd platform and to maintain the fairness and integrity of gaming outcomes.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, and other prohibited activities on the platform.
• Regulatory compliance: To comply with applicable Philippine laws, including AML (Anti-Money Laundering) obligations, data privacy requirements under RA 10173, and gaming regulatory requirements.
• Customer support: To respond to your inquiries, resolve disputes, and improve the quality of 96phd's support services.
• Responsible gaming: To monitor gaming patterns, provide self-exclusion tools, and enforce deposit limits in line with our responsible gaming program.
• Personalization: To tailor promotions, game recommendations, and communications to your preferences and activity history on 96phd.
• Marketing communications: To send promotional messages, bonus offers, and platform updates where you have consented to receive such communications.
• Platform improvement: To analyze aggregate, anonymized usage data for the purpose of improving the 96phd platform's performance, design, and feature set.

Under the Data Privacy Act of 2012 (RA 10173), 96phd processes personal data on the following legal bases:

• Consent: For marketing communications and optional personalization features, where you have expressly opted in.
• Contract performance: For account management, payment processing, and game delivery, which are necessary to perform our contractual obligations to you under the 96phd Terms & Conditions.
• Legal obligation: For AML compliance, age verification, tax reporting, and any other processing required by applicable Philippine law or regulatory authority.
• Legitimate interests: For fraud detection, platform security, abuse prevention, and aggregate analytics, where such interests do not override your fundamental data privacy rights.

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal, and will not affect processing carried out on other legal bases.

96phd may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash (GXI), Maya (PayMaya Philippines Inc.), BPI, BDO, Metrobank, UnionBank, and blockchain network operators for USDT transactions — solely for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification platforms used to confirm player identity and age in compliance with regulatory requirements.
• Game technology providers: Software licensors whose games are hosted on the 96phd platform, to the extent necessary for game delivery and outcome certification.
• Regulatory and law enforcement authorities: Where 96phd is legally required to disclose personal data to Philippine regulatory bodies, law enforcement agencies, or courts in response to lawful requests or orders.
• Fraud prevention services: Specialized fraud detection platforms that assist 96phd in identifying and preventing fraudulent activity, multi-accounting, and money laundering.
• Customer support infrastructure providers: Platforms used to operate 96phd's live chat and email support functions, under strict data processing agreements.

All third parties with whom 96phd shares personal data are required by contract to process that data only for the specified purpose, to maintain appropriate security measures, and to comply with applicable data protection law.

96phd uses cookies and similar tracking technologies on the 96phd.org website. Cookies are small text files stored on your device when you visit the platform. They allow 96phd to recognize returning players, maintain session state, remember login preferences, and analyze aggregate website usage.

The following categories of cookies are used on 96phd:

• Strictly necessary cookies: Required for core platform functionality including session management, login persistence, and security features. These cannot be disabled without impairing platform function.
• Analytics cookies: Used to collect anonymized data on how players navigate the 96phd platform, which pages are most visited, and where technical errors occur. This data is used solely to improve the platform.
• Functional cookies: Store your platform preferences such as language settings and game filter selections.
• Marketing cookies: Used with your consent to deliver personalized promotional messages and to measure the effectiveness of 96phd's marketing communications.

You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of the 96phd platform. Strictly necessary cookies cannot be disabled via browser settings without impairing your ability to log in and use the platform.

96phd retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under the AMLA of 2001 (RA 9160) as amended.
• Transaction and financial data: Retained for a minimum of five (5) years following the date of the transaction.
• Gaming history: Retained for ninety (90) days in detail within the player account interface; archived for up to five (5) years for dispute resolution and regulatory audit purposes.
• Support communications: Retained for two (2) years from the date of the final communication in a support thread.
• Marketing preferences and consent records: Retained for the duration of the account relationship and for one (1) year following account closure.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.

96phd implements a range of technical and organizational security measures to protect player personal data against unauthorized access, disclosure, alteration, and destruction. These measures include but are not limited to:

• 256-bit SSL/TLS encryption on all data transmissions between the player's device and 96phd servers.
• Encrypted storage of sensitive personal data fields including identity document numbers and payment method identifiers.
• Industry-standard password hashing using bcrypt or equivalent algorithms. 96phd never stores passwords in plaintext.
• Multi-factor authentication available for all player accounts and mandatory for all internal administrative access.
• Segregated access controls limiting employee and contractor access to personal data on a strict need-to-know basis.
• Continuous monitoring of platform infrastructure for security anomalies, intrusion attempts, and data breach indicators.
• Regular third-party security audits of the 96phd platform infrastructure and data handling practices.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 96phd will notify the National Privacy Commission and affected players in accordance with the requirements of RA 10173 and its Implementing Rules and Regulations.

Under RA 10173 (Data Privacy Act of 2012), all 96phd players who are Philippine residents have the following rights with respect to their personal data:

• Right to be informed: The right to know what personal data 96phd collects about you, the purpose of collection, and how it is used.
• Right of access: The right to request a copy of the personal data that 96phd holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data in your 96phd account.
• Right to erasure: The right to request deletion of your personal data, subject to 96phd's legal retention obligations and any ongoing investigation requirements.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission if you believe 96phd has processed your personal data in violation of RA 10173.

To exercise any of these rights, please contact the 96phd Data Privacy Officer using the contact details provided in Section 13 of this Policy. 96phd will respond to data rights requests within fifteen (15) business days of receipt, in accordance with the requirements of RA 10173.

96phd strictly prohibits the use of its platform by individuals under 21 years of age. 96phd does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted during the registration process, and 96phd reserves the right to request government-issued identity documents confirming date of birth at any time.

If 96phd becomes aware that personal data has been collected from an individual under the age of 21 without parental consent and without their awareness, 96phd will take immediate steps to delete such data and close the associated account, with any Real Funds balance returned to the source payment method after verification.

Parents and guardians who believe their child may have registered on 96phd should contact 96phd support immediately to initiate account investigation and closure.

The 96phd platform may contain links to or integrations with third-party services, including game provider interfaces, payment processor portals, and identity verification systems. 96phd is not responsible for the privacy practices of these third parties, each of which operates under its own privacy policy.

Players are encouraged to review the privacy policies of any third-party service they interact with in connection with their use of 96phd. 96phd's Privacy Policy does not extend to data processed by these third parties after it has been transmitted from the 96phd platform to their own systems.

96phd reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or 96phd's data processing practices. Material changes to this Policy will be communicated to registered players via the contact details associated with their accounts and by prominent notice on the 96phd platform, at least seven (7) days prior to the effective date of the change.

Continued use of the 96phd platform following the effective date of any amendment to this Policy constitutes acceptance of the revised Privacy Policy. Players who do not accept the revised Policy should cease using the platform and contact 96phd support to close their account.

The version of this Privacy Policy currently published at 96phd.org/privacy-policy constitutes the operative version. Prior versions are available upon request from the 96phd Data Privacy Officer.

96phd has designated a Data Privacy Officer (DPO) in accordance with RA 10173. All data privacy inquiries, rights requests, and breach notifications should be directed to the DPO using the following contact information:

• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available via the 96phd platform, 8:00 AM – 12:00 MN PHT, daily.

Players also have the right to direct complaints about 96phd's data handling practices to the National Privacy Commission of the Philippines. Information on how to lodge a complaint with the NPC is available on the NPC's official website.